Shipping policy
Shipping Policy – THE PURE SHOP
At THE PURE SHOP, we are committed to delivering your Pure Football merchandise as smoothly and efficiently as possible.
Processing Time
All orders are processed within 1–3 business days. Once your order has been confirmed, you will receive an email notification with your order details.
During high-demand periods such as new drops or limited releases, processing times may be slightly extended.
Shipping Timeframes
Estimated delivery time for all orders is 1–2 weeks from the date of dispatch.
Please note that shipping times may vary depending on your location and external factors such as courier delays or peak seasons.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Any applicable shipping fees will be clearly displayed before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery in real time.
Delays
While we aim to meet all delivery timeframes, THE PURE SHOP is not responsible for delays caused by:
- Courier services
- Customs processing (for international orders)
- High-volume periods or unforeseen circumstances
Incorrect Shipping Details
Please ensure all shipping details are correct at checkout. THE PURE SHOP is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Items
If your order arrives damaged or does not arrive within the expected timeframe, please contact us and we will assist you as quickly as possible.
Contact Us
For any shipping-related questions, feel free to reach out via DM or email. We’re always here to help.